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Returns & Exchanges
We want you and your pup to be 100% happy. If you are not satisfied with your purchase, we accept returns of unworn, unwashed items within 30 days of delivery.
1
Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Prepare Package
Place the items in their original packaging with all tags attached to ensure a full refund.
3
Ship Item
Print the prepaid shipping label provided by our portal and drop the package at any authorized carrier location.
4
Receive Refund
Once received and inspected, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing